FAQ

How big is the Idler?

The Idler is 7ft 6 wide x 4ft deep x 6ft high

 

Swing seat size

 

How big is the Cover?

 

Idler swing seat cover size

 

Why does the Idler swing seat cost more than other garden swing seats?

Only the finest materials are used to make the Idler. We use traditional craftsmanship to make our pocket spring cushions which takes time and skill. There are 64 springs in each cushion and in total 426 springs are used in each swing seat. The heavy gauge frame is also made from 304 grade stainless steel which is very expensive.

We believe the our swing seat is the best piece of outdoor furniture money can buy. Don't be fooled by poor imitations at the local retail parks. They will not last, are very uncomfortable (please go and try one) and are a pain to pack away and move.

Our family has been using the original swing seat made to the same design for the last 80 years. The frame has, dare we say, not been treated well over the years and although, not best practice, last summer we had 5 adults suspended from it! The Idler is an investment you will not be disappointed in making.

The old phrase 'buy cheap, buy twice' is very true. You should only ever need to buy one Idler.

Can I choose a different fabric to those offered?

Please call us for any bespoke requirements you may have.

Are setup instructions available?

Please click here to download the instructions as a PDF file.

How to put up your Idler

How do I put on my arm rest covers?

 

How to put your arm rest covers on

 

Do you deliver yourselves?

We use a courier firm who are situated right next to our buildings.

Do you ship overseas?

We will ship the Idler swing seat to wherever you want, the cost is calculated on an individual basis.

Can I return it if it's not for me?

We don't believe you will be disappointed with the Idler and we have never had one returned, however if you purchased one and were not happy with it, as long as you return it within 7 working days, after the day it was delivered, in its original condition, you will receive a full refund. The cost of returning the goods is down to the purchaser, however you will receive a refund for all of the purchase costs including delivery charges. Please see the distance selling regulations at www.gov.uk.

What's the delivery time?

Delivery is usually within 5 working days before 12:00 for 'standard fabric' Idlers in the UK mainland however it can vary according to demand. For 'bespoke fabric' Idlers delivery is 4-6 weeks.

My cushions are firm, can they be softened?

Springs cushions are just like a sprung mattress, they need to be broken in and must be firm to begin with as they soften with time. If you want to speeden up the softening process you can crush the sides of the cushions to break the coir using your hands.

 

Soften cushions

 

An easier way is to stamp down on the edges but both methods will achieve the same results.

The cushions when placed on the frame seem to be a very tight fit is this correct?

In short, yes the cushions are a tight fit. This is by design as if they were not, when an invetiable child drops down from the top beam, then would displace.

If you are finding it hard to fit the cushions onto the frame, place the cushions as per the image below. Then push down on the far edges of the two side cushions untill all three cushions are flat on the frame.

 

Swingseat cushion fitting

 

If the cushions still seem too tight then the cushions can be softened as per the FAQ above.

What do I do with it in the winter/when it rains?

During summer showers we generally leave our Idler swing seat out and we don't treat it with 'kid gloves'. Its materials and design enable the Idler to stay out all summer long. If rain persists just tilt the cushions up so they are fully protected by the awning from angled rain. If rain stays around for hours we use the overall cover but we don't advise running out every time a few droplets of rain appear. The Idler is to be enjoyed and not fussed over.

For the winter we bring the covers, arm rests and cushions into the house and store them under a bed or any suitable dry place. The covers can be left on but the cushions must be brought in as they contain cotton felt that can't stay continually wet. The frame can stay outside however if you want your Idler swing seat to last and last just undo the four thumb screws and put the frame in a shed. Not only will it keep the frame as new but it will also prevent you having to clean it next Summer!

How do I clean the fabrics (please read the entire FAQ)?

The swing seat covers can get dirty especially the overall cover, which takes the brunt of the weather. The canvas isn't magic and will get dirty (just like anything else that stays outside). Dirt from use, rain and tree pollen gets embedded into the canvas fibres. Simply washing in a machine doesn't always remove the particles - the key to cleaning is to target and agitate the 'very dirty' areas and depending on the fabric you have, the cleaning methods are different (the fabric labels are sewn into the inside of the awning or the inside of the side panels):

1 - Polycotton cotton canvas - no PU backing - both sides of the fabric feel the same

 

 

Idler swing seat cover washing label 50% polyesyer 50% cotton

 

Oatmeal / white fabric

  • Soak in a bath of very hot water, the hotter the better. Mix in some bleach (125ml / 1/4 pt). Make sure all the canvas is submerged under water - leave overnight
  • For areas that are 'very dirty', lift out of the bath and rub 'bar soap' (10p soap from Tesco is fine!) into the affected area then scrub with a nail cleaning brush (you don't need to go mad) and put back in the water - leave for another 2 hours
  • Drain the bath water and rub soap into the 'very dirty' areas again!
  • Boil in the washing machine (the cover will fit in!). The bleach will cause a lot of bubbles to form, don't worry.
  • Rinse again in addition to the boil wash cycle rinse.
  • Dry on the line or on the Idler (best get someone to help else you will end up dragging it on the ground)
  • If still not clean enough, rub soap into the affected areas again and wash in the machine.

 

Coloured fabrics

 

As above but use 1/4 of a tub (250g) of Astonish or Oxyclean instead of bleach and use a maximum of 40 degrees in a washing machine. Astonish and Oxyclean are available from most supermarkets and online from many retailers including Amazon.

*Note if your covers have mushroom coloured straps (herringbone tape) these will go peach with bleach. This is a small price to pay for getting a perfectly clean cover with minimal elbow grease. You can get of course get the cover cleaned at a dry cleaners for a fee.

 

2 - Polycotton cotton canvas with a PU backing (a rubbery coating on one side)

 

 

Washing label

 

 

As '1 - Coloured fabrics' and do not scrub the rubber surface

 

3 - 100% Polyester with a PU backing (a rubbery coating on one side)

 

 

Washing label

 

 

Jetwashing is the easiest method of cleaning the polyester fabric or a hose with your finger over the end (basically a pressured water spray). If jetwashing does not work then as per '1' but the water temperature should be 40 degrees in a machine. Note the mushroom coloured straps (herringbone tape) will not be affected by bleach.

 

All fabrics

 

Ideally all fabrics after cleaning should be treated with Fabsil Gold (1ltr) but sometimes life is too short - Fabsil is the belt and braces approach. It can be srayed on with a mist sprayer or painted on (spraying is easier). Fabsil Gold is commonly available on Amazon or at Halfords / camping shops. Amazon sometimes has offers that include a sprayer.

 

A picture of a cleaned cover against a cover left out for years

 

 

Idler cover cleaning

 

How do I clean bespoke covers sets?

We use Sunbrella fabrics for our bespoke sets, please see their dedicated cleaning instructions.

Are any press images available for download?

Certainly, please click here to download a range of images and copy

We will contact you to confirm a delivery date. Our typical delivery time for an Idler is 5 working days with deliveries occurring on Fridays or Wednesdays. We do not deliver items ourselves as we would be driving all the time instead of making Idlers. We use a number of courier firms depending on the the size of the items:

 

UK

  • Idlers: Tuffnells
  • Smaller items: APC couriers

Outside of the UK

 

Various

 

All our charges are at cost and on enquiry we are happy to pass on the quote details from our couriers.